Customer Manager

Customer Manager with strong experience across B2C and B2B environments, specialising in client relationship management, customer service excellence and sales growth

Three years’ experience as a Sales Manager, achieving a 32% revenue increase through portfolio expansion and proactive client engagement

Skilled in delivering product presentations, web‑based demos and training sessions to clearly communicate product value and support customer adoption

Experienced supporting marketing events, trade shows and promotional activities to strengthen brand visibility and customer engagement

Known for professionalism, attentiveness and a customer‑centric approach, consistently improving service standards and managing complaints effectively

Strong capability in after‑sales support, relationship‑building and maintaining high levels of customer satisfaction

Competent in developing structured communication, handling escalations and ensuring smooth coordination between clients and internal teams

Currently completing a BSc (Hons) Business and Marketing at Anglia Ruskin University, London

Demonstrates clear communication, strong interpersonal skills and the ability to adapt across diverse customer environments

Offers a blend of customer management, sales growth and relationship‑building suited to client‑facing roles across retail, services and commercial sectors.