Customer Manager

Customer Manager with strong experience across B2C and B2B environments, specialising in client relationship management, customer service excellence, and sales growth. Brings three years of Sales Manager experience, achieving a 32% revenue increase through portfolio expansion, proactive client engagement, and consistent relationship‑building.

Experienced in product presentations, delivering web‑based demos and training sessions to clearly communicate product value and support customer adoption. Skilled in supporting marketing events, trade shows, and promotional activities to strengthen brand visibility and customer engagement.

Known for professionalism, attentiveness, and a customer‑centric approach, with a proven ability to manage complaints, improve service standards, and deliver robust after‑sales support. Currently completing a BSc (Hons) in Business and Marketing at Anglia Ruskin University, London.